Our goal is for you to be 100% satisfied with your purchase from Hyperfly®. If for any reason you are not satisfied we would be happy to do an exchange or return it for you.*
If you purchased an item from hyperflybrand.com and want to exchange it for a different color, size or style, you can do so by sending us an email to email@example.com with your order number and what you need your item(s) exchanged for. We will check if we have your desired item in stock and will send you a return label via email. Just send it back to us and we will ship your new item(s) out once we have received and processed your package.
Item(s) purchased from hyperflybrand.com must be returned in new, unused condition with original tags still attached in order to receive a refund. Please send us an email to firstname.lastname@example.org with your order number and why you would like to return your item(s). We will email you a return shipping label. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges and all returns are subject to a 5% restocking fee.
*If your item(s) was purchased from one of our Affiliates, it will need to be exchanged or returned to that specific location. This includes BJJHQ, rollmore.com, and karatedepot.com
*only applies to orders shipped within the United States