Exchanges & Returns

Our goal is for you to be 100% satisfied with your purchase from Hyperfly®. If for any reason you are not satisfied we would be happy to do an exchange or return it for you.

To start a return or exchange, click here

Please read below to find out if your item is eligible.

The following items are eligible for returns:
  • Must be shipped within the United States
  • International orders can be returned, customer has to cover shipping and import cost 
  • Items must be shipped within 14 days once the return is initiated
  • Must be purchased from www.hyperfly.com
  • Item is unused, unwashed, and complete (gis must include gi bags)
  • Any stains or signs of use will void the return at customer's expense
The following items are not eligible for returns:
  • Orders received more than 30 days ago
  • Items that have stains or signs of usage like deodorant spots or body odor 
  • All clearance and thrift items, items listed as 'Final Sale,' 
  • If the item is no longer available on www.hyperfly.com
  • Items that are purchased from other retailers or distributors
Returning for a refund:
  • Refund goes back to original payment method
  • Original shipping cost does not get refunded
  • Return fee: cost of return label unless *Redo* Returns & Shipment protection was purchased with original order
Returning for a store credit:
  • Cost of item gets loaded onto a gift card
  • Original shipping cost does not get credited 
  • Return fee: free
Exchanges:
  • You will have the option to choose "Instant exchange". There will be a hold on your credit card while you are returning the original item, the new item gets shipped out right away
Restocking fee:
  • We ask that all returned items are folded and placed in their original packaging. If a returned item is received in any other way, you will be charged a $15.00 restocking fee. If your return is not eligible it will be voided and shipped back at customer's expense.